Privacy policy
Last updated: November 13, 2026
Poyo is an endurance training coach (running, trail, triathlon) for iPhone. This page explains what data we use, why, who it is shared with and how to exercise your rights.
1. Data controller
Poye Consulting, SARL, 14 allée de l’Autan, 31470 Bonrepos-sur-Aussonnelle, France, 898 129 275 R.C.S. Toulouse. Contact: contact@poye-consulting.fr.
2. Data we use
| Category | Examples | Source |
|---|---|---|
| Account | Name, email address, Sign in with Apple identifier | You, Apple |
| Athlete profile | Date of birth, sex, height, weight, maximum heart rate, level, race times, goals, availability, equipment | You |
| Health | Injuries or weak spots you declare, pain and perceived effort entered in your session reviews | You |
| Activities | Type, date, duration, distance, pace, speed, heart rate, power, cadence, elevation, calories, splits, effort charts. We do not store the GPS track of your workouts. | Strava, Garmin Connect, Apple Health (whichever you connect) |
| Training | Program, weekly plans, sessions, coach feedback | Generated by the service |
| Subscription | Subscription status and dates (no payment data: payment is handled by Apple) | Apple, RevenueCat |
| Technical | Notification token, messages sent through “Report a problem” | Your device, you |
3. Purposes and legal bases
- Providing the service (account, program, plans, feedback, sending workouts to your watch, sync): performance of the contract.
- Health data (injuries, pain, heart rate, Apple Health data): your explicit consent, given when you enter it or connect the related service. You can withdraw it at any time by deleting that information, disconnecting the service or deleting your account.
- Managing your subscription: performance of the contract and accounting obligations.
- Improving the service and fixing bugs (reports you send): legitimate interest.
4. Apple Health (HealthKit)
If you allow it, Poyo reads the workouts recorded in Apple Health (type, duration, distance, heart rate, calories). This data is only used to track your training and adapt your plan. It is never used for advertising or marketing, never sold, and not stored in iCloud. You can revoke access at any time in Settings > Health > Data Access & Devices > Poyo.
5. AI coach
Plans and feedback are written by an artificial intelligence model provided by Anthropic. To do so, the information needed for coaching (athlete profile, goals, activities, perceived effort) is sent to Anthropic at generation time. Anthropic acts as a processor: it does not use this data to train its models and only keeps it as long as necessary, under the terms of its contract.
6. Recipients
| Provider | Role | Location |
|---|---|---|
| Anthropic | Generating plans and feedback (AI) | United States |
| RevenueCat | Subscription status management | United States |
| Apple | Sign-in, payment, notifications | Ireland / United States |
| Expo (650 Industries) | Notification delivery | United States |
| Telegram | Internal forwarding of your bug reports to the team | United Kingdom / United Arab Emirates |
Strava and Garmin are not our processors: they are services you choose to connect, governed by their own privacy policies. We only send them your planned workouts when you ask (sending to your Garmin watch).
Transfers outside the European Union are covered by the European Commission’s standard contractual clauses and, where applicable, the EU–US Data Privacy Framework.
7. Hosting and security
Data is hosted in France on servers operated by Poye Consulting. Traffic is encrypted (HTTPS), server access is restricted, and Strava and Garmin access tokens are only used for syncing.
8. Retention
- As long as your account exists. If you delete your account, your data is erased immediately from the live database, and from backups within 30 days.
- Accounts inactive for 3 years are deleted after an email notice.
- Billing-related data: legal accounting retention period (10 years), with no training or health data.
- So that the free trial is only granted once, after deletion we keep an irreversible hashed fingerprint of your email and your Apple, Strava and Garmin identifiers. It cannot be used to identify you or recover those identifiers.
9. Your rights
You can access, correct, delete or port your data, object to or restrict processing, and withdraw your consent. Email contact@poye-consulting.fr. We reply within one month.
You can also delete your account and all your data directly in the app. If you have a subscription, cancel it in your Apple account settings: deleting your account does not stop it automatically.
You may lodge a complaint with your local data protection authority (in France, the CNIL: cnil.fr).
10. Minimum age
Poyo is intended for people aged 16 and over.
11. Changes
If we make a significant change, we will let you know in the app before it applies.