Help and contact
A question, a bug, an idea? Email us at contact@poye-consulting.fr. You can also use “Report a problem” in the app: your message reaches us directly.
Frequently asked questions
How do I connect Strava or Garmin?
In the app: Preferences > Connections, then “Connect Strava” or “Connect Garmin”. When you connect Strava, your recent activities are imported automatically; after that, every new workout arrives on its own.
How do I send a workout to my watch?
Open the session in your plan and tap “Send to my watch” (Garmin) or “Apple Watch”. The workout appears in your watch calendar on the right date.
How do I cancel my subscription?
On your iPhone: Settings > your name > Subscriptions > Poyo > Cancel Subscription. It stays active until the end of the paid period.
I changed phones and lost Premium
Sign in with the same account, then on the Premium screen tap “Restore purchases”.
How do I get a refund?
Payments go through Apple: request it at reportaproblem.apple.com.
How do I delete my account and data?
In the app: Preferences > Delete my account. Everything is erased (profile, programs, activities, feedback). Cancel your Apple subscription first: deleting your account does not stop it.