Terms of use

Last updated: November 13, 2026

1. The service

Poyo is an iPhone app published by Poye Consulting (see the legal notice). It provides AI-generated endurance training programs and plans, feedback on your sessions and sending workouts to your watch. By creating an account, you accept these terms.

2. Health warning

Poyo is not a substitute for medical advice. Plans are generated automatically from the information you provide and may contain errors. Before starting or increasing training, especially if you have a health condition, see a doctor. Stop and seek advice if you feel pain, faintness or unusual breathlessness. You remain solely responsible for the training you do.

3. Account

You must be at least 16 and provide accurate information. Your account is personal. You can delete it at any time from the app.

4. Free plan and trial

Without a subscription, you can create your profile, connect your services (Strava, Garmin, Apple Health), generate a program and send your workouts to your watch. When you generate your first program, a trial starts covering the first two weeks of your plan (plus the current week if you start mid-week), with one coach review per session. The trial is granted once per person.

5. Poyo Premium subscription

Plans: €12.99 per month or €99.99 per year, taxes included (prices in France; they may vary by country and are always shown before purchase).
Premium unlocks plans for every week, the full program, coach feedback after every session and generating new programs.
Payment is charged to your Apple account at confirmation of purchase.
The subscription renews automatically for the same period unless cancelled at least 24 hours before the end of the current period. Renewal is charged within 24 hours before the end of the period.
You manage and cancel your subscription in your Apple account settings (Settings > your name > Subscriptions). Cancellation takes effect at the end of the paid period.
Refunds are handled by Apple under its terms (reportaproblem.apple.com).

Apple’s standard licensed application end user license agreement (EULA) also applies.

6. Right of withdrawal (EU)

The subscription gives immediate access to digital content. By confirming it, you request that performance starts immediately and acknowledge that you lose your 14-day right of withdrawal. You can still request a refund from Apple.

7. Third-party services

Syncing with Strava, Garmin and Apple Health depends on those services. We cannot guarantee their availability or that their terms will not change.

8. Availability and liability

We do our best to keep the service available and reliable, but cannot guarantee it will be uninterrupted or error-free. To the extent permitted by law, we are not liable for any harm resulting from performing a workout, misuse of the service or inaccurate information provided by the user.

9. Prohibited use

You may not circumvent the limits of the free plan (multiple accounts to renew the trial), access the service by automated means or attempt to compromise its security. We may suspend an account in case of breach.

10. Changes to these terms

We may update these terms. If we make a significant change, you will be informed in the app before it takes effect.

11. Governing law and disputes

These terms are governed by French law, without depriving you of the mandatory protections of the country where you live. For any complaint, first email contact@poye-consulting.fr. If no solution is found, you can use the consumer mediator free of charge: [TO COMPLETE: mediator name and website], or the European Online Dispute Resolution platform.